Terms and conditions


Article 1 – Rates and booking

Our prices are indicated in Euros and include VAT – Excluding tourist taxes.
The invoices mention the amounts excluding tax.

Rates may be changed at any time without notice. The services are invoiced on the basis of the amount defined at the time of booking. Only the full payment can validate a reservation definitively.


Article 2 – Payment

A FLEUR DE RANCE accepts payment by bank transfer. Cheques are not accepted.


Article 3 – Acceptance of the general conditions of sale

When booking, the customer confirms full acceptance of this document without any reservations.


Article 4 – Cancellation

No refund will be made following a cancellation of the customer’s reservation.


Article 5 – No smoking

For security reasons, it is strictly forbidden to smoke inside the A FLEUR DE RANCE residence.
An area is dedicated to smokers outside the buildings.


Article 6 – Respect for the premises

In the context of events and/or seminars reserved for the “A FLEUR DE RANCE” Residence. The client undertakes both for himself and for the people he welcomes to scrupulously respect the rules of good conduct and refrains by any act whatsoever from harming persons and other property constituting and located at the Residence “A FLEUR DE RANCE”. During simple accommodation, it is strictly forbidden to organize events and invite people from outside.


Article 7 – Pets

Dogs and other animals must not cause nuisance, in particular noise, never be left free. Their masters are civilly responsible, they must take care to prevent or clean any stains.


Article 8 – Swimming pool

A FLEUR DE RANCE declines all responsibility in the event of a fall or other event created by the customer. It is strictly forbidden to run around the pool or to jump and cause splashes in the indoor pool area.

Access to the swimming pool for children cannot be done without the supervision of an adult.


Article 9 – Parking

Car parking is only permitted in the parking lot provided for this purpose.

Article 10 – Force majeure

A FLEUR DE RANCE cannot be held responsible for the non-performance of the contract concluded in the event of unforeseeable and insurmountable events.


Article 11 – Dispute

This contract is subject to French law. The language of this document is French. The competent court in the event of a dispute is the Court of Saint-Malo.